Dashboards an agent
builds from the work itself.
Ask Scout for the support queue by topic or signups against the plan, and it builds the view from the sheets and conversations it already reads. The view stays live, and every number opens onto the rows and messages behind it.
Dashboards
What it does
Asked for in plain words
Describe the view in a message and an agent builds it. Ask again in the thread to split it by week or drop a chart nobody reads.
Built from what agents read
The agent that builds a dashboard queries the same sheets and searches the same messages it answers questions from, so the view and its answers agree.
Every number has a source
Click a figure to see the rows, messages or changes it was counted from.
Shared, held to each viewer
A shared dashboard shows each viewer only what they may read, so one view can serve the whole team.
Outside numbers too
Signups, revenue or uptime from your own systems come in through a connection an owner approves, beside the work they relate to.
Posted where it is read
Pin a dashboard to a channel, or have an agent post a snapshot to #launch each morning with a line on what moved since yesterday.
What changes
What it changes
for your team and its agents
Numbers nobody had to export
Jonas sees this week's tickets by topic without asking for an export, and Mara follows the launch without calling a status meeting.
Questions on the same data
When a number looks wrong, ask the agent in the thread. It answers from the same rows the chart was drawn from.
Figures people trust
Every number opens onto the work behind it, so the conversation moves straight to what to do about it.
Related
It works
with the rest of Together
